Sofa Phill

We offer worldwide shipping. Shipping costs are paid by the customer and depend on the size and weight of the order, as well as the destination country. Please note that shipping costs, customs duties, and taxes are not included in the product price and must be paid separately by the recipient.

After placing your order, we will contact you via email to discuss and confirm all shipping details. Deliveries may be arranged through courier services or private logistics companies, depending on the destination country and the specifics of the order.

Estimated international delivery time is 10–25 business days.

Please note that international orders may be subject to additional customs duties, taxes, or import fees according to the laws and regulations of the destination country. These charges are applied by local customs authorities once the package arrives in the destination country. We have no control over these charges and are unable to estimate them in advance.

For more information regarding possible customs duties and taxes, please contact your local customs office.

We care about the quality of our products and want you to be satisfied with your purchase.

Returns are accepted within 14 calendar days from the date of receiving your order, provided that:

• the item has not been used;

• the product remains in its original condition;

• the packaging, accessories, and all components are intact and undamaged.

In case of a return, the customer is responsible for all return shipping costs.

We are not responsible for any customs duties, taxes, or additional fees that may apply during the return shipment process.

Products made or prepared as custom orders are non-refundable and cannot be exchanged or returned.

To request a return, please contact us using the contact information provided on our website.